Total Mortgage Services LLC consumers have reported over 7 official complaints. Out of the 7 consumer complaints against Total Mortgage Services LLC, 43% were disputed by the consumer (i.e. the consumer was not happy with how Total Mortgage Services LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Total Mortgage Services LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 5 | 60% |
| Credit decision / Underwriting | 1 | 0% |
| Loan servicing, payments, escrow account | 1 | 0% |
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Stop CallsTotal Mortgage Services LLC Mortgage application, originator, mortgage broker April 26, 2016 - This has absolutely been the worse experience I have had with a lender. They have caused much distress and sadness in our family. We filed our Application with Total Mortgage Address : - - -, -, CT - on - -, 2016. Our signing date was to be - - and closing date - -, 2016. Total mortgage missed our signing date and closing date. Did not find out until - - that the house would not close on - -. We were due out of our rental home on - -. They almost made us homeless. Thank goodness our landlord let us stay. They stated to our lender that they s... |
Total Mortgage Services LLC Mortgage application, originator, mortgage broker September 29, 2015 - This company is nothing more than a bait and switch ''. I contacted Total Mortgagein -, CT to refi a mortgage currently held by - - -. The loan offier is - -. My credit card was charged a processing fee of $690.00, which I was assured was simply a HOLD '' on my card and would be removed once the loan was processed. The loan was processed on - -. The company refuses to credit the $690.00 charge on my credit card. I paid $460.00 for a home appraisal that was also included in their processing fees as part of closing. I was informed I would no longer be paying PMI. ... |