American Student Assistance Complaints

American Student Assistance consumers have reported over 35 official complaints. Out of the 35 consumer complaints against American Student Assistance, 23% were disputed by the consumer (i.e. the consumer was not happy with how American Student Assistance responded to their complaint) and 87% were processed in a timely manner. 0% of consumer complaints against American Student Assistance resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 19% resulted in non-monetary compensation.

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New American Student Assistance Consumer Complaints


American Student Assistance Student loan dealing with my lender or servicer

April 6, 2015 - In -/-/- I went to a - school at the school, they told me these were PELL grants they were not to be paid back. I was on county assistance at the time my case worker also had to check this paper work because she wanted to make sure i wasnt receiving extra money besides what the state was giving me monthly ... she also told me they would not have to be paid back by me they were federal pell grants given to low income partcipants. in -/-/- I rented an apartment and this student loan was a negative mark on my - print out the apartment managers is the one who told me i needed to ca...

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